Rocky's Marine(“we,” “us,” or “our”) operates this website. This Privacy Policy describes how we collect, use, and share information about you when you visit our website or interact with us. By using our site, you agree to the practices described here.
1. Information We Collect
Information You Provide Directly
We collect information you voluntarily submit through our website forms, including:
- Name, email address, and phone number
- Message content from contact or service request forms
- Vehicle or parts inquiry details
- Employment application information
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and general geographic location
- Browser type and operating system
- Pages visited, time spent on pages, and referring URLs
- Device identifiers and cookies
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries, quotes, and service requests
- Process financing applications and referrals
- Communicate with you about inventory, promotions, and events
- Improve our website and understand how visitors use it
- Comply with legal obligations
- Evaluate employment applications
We will not sell your personal information to third parties.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where visitors come from. Cookies are small files stored on your device.
You can control cookies through your browser settings. Disabling cookies may affect some features of the site.
Third-Party Services
We may use third-party tools such as:
- Google Analytics — website traffic analysis
- YouTube — embedded video content
- Google Maps — location and directions features
- Tongass Federal Credit Union — financing referral links
These services have their own privacy policies and may collect data independently. We encourage you to review their policies.
4. How We Share Your Information
We may share your information with:
- Service providers — trusted vendors who help us operate our website or communicate with you, bound by confidentiality agreements
- Financing partners — if you choose to pursue financing, we may share relevant information with Tongass FCU or other lending institutions
- Legal authorities — when required by law, regulation, or valid legal process
- Business successors — in the event of a merger, acquisition, or sale of business assets
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, to provide our services, and to comply with legal obligations. When information is no longer needed, we securely delete or anonymize it.
6. Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no internet transmission or electronic storage method is 100% secure. We cannot guarantee absolute security of your data.
7. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
8. Links to Other Websites
Our website may contain links to third-party websites (including local webcams, weather resources, and financing partners). We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any personal information.
9. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the information below.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
